Ewaa - Built for Jordan's Hotels, Hostels & Guesthouses
Professional hotel management software designed specifically for Jordanian hospitality businesses. From small apartments to full-service hotels, Ewaa simplifies operations with Arabic & English support, tax compliance, and offline capabilities.
- Two powerful versions to match your property size and needs
- Local technical support in Amman with 14-minute average response time
- Integrated with Booking.com, Expedia, weather data, and AI assistance
Why Ewaa Exists
Built by hoteliers for hoteliers in Jordan and the GCC region
What Ewaa Is
Ewaa is a comprehensive hotel management system designed to simplify daily operations for properties across Jordan. Whether you run a small guesthouse or a multi-branch hotel chain, Ewaa provides the tools you need to manage reservations, billing, inventory, and financial reporting—all in one unified platform.
With bilingual support (Arabic & English) and compliance with Jordanian tax regulations, Ewaa eliminates the complexity of managing hospitality operations.
Our Mission
We created Ewaa because Jordan's hospitality industry deserves software that understands local needs—from tax compliance to Arabic invoicing to offline reliability during internet outages.
Ewaa exists to give hotel owners, receptionists, and operations managers more time to focus on guests instead of wrestling with complicated software.
Who Uses Ewaa
- 3-5 star hotels in Amman, Petra, Aqaba
- Aparthotels and serviced apartments
- Hostels and budget accommodations
- Guesthouses and boutique properties
- Multi-branch hotel groups
Key Strengths
- Built for Jordan's tax & compliance needs
- Arabic & English interface and invoices
- Works offline when internet is unstable
- Local technical support in Amman
- Cloud & on-premise deployment options
Smart Integrations
- Booking.com channel manager
- Expedia integration for reservations
- Weather data for guest planning
- Gemini AI for smart assistance
- Export to Excel & accounting systems
Two Versions, Built for Different Needs
Start simple with Ewaa Light, or go comprehensive with the Full Version
Ewaa Light
Designed for small hotels, apartments, guesthouses, and budget accommodations that need essential management features without complexity.
Core Features:
- Basic reservation management
- Guest check-in & check-out
- Simple dashboard with daily overview
- Print basic invoices & receipts
- Daily revenue summary
- Limited user accounts (1-3 users)
- Essential settings & configurations
- Mobile-friendly user interface
- Arabic & English support
Ewaa Full Version
Enterprise-grade solution for established hotels requiring advanced features, multi-department management, and detailed financial control.
Everything in Light, PLUS:
- Night Audit / Night Run automation
- Full Billing & Folio Management
- Restaurant POS / Multi-Outlet support
- Inventory & Cost Control system
- Expenses & Payroll management
- Activity Log for all user actions
- Advanced invoice customization
- Backup & Restore module
- Multi-branch support & consolidation
- User roles & permissions (unlimited users)
- 30+ detailed financial reports
- Accounting software integration
- Excel export for all reports
- Complete appearance customization
Light vs Full Version - Feature Comparison
See exactly what's included in each version
| Feature | Ewaa Light | Ewaa Full Version |
|---|---|---|
| Reservation Management | ||
| Guest Check-in / Check-out | ||
| Simple Dashboard Overview | ||
| Basic Invoice Printing | ||
| Daily Revenue Summary | ||
| Arabic & English Interface | ||
| Number of User Accounts | 1-3 Users | Unlimited Users |
| Night Audit / Night Run | ||
| Full Billing & Folio Management | ||
| Cityledger Payment | ||
| Restaurant POS / Multi-Outlet | ||
| Inventory & Cost Control | ||
| Expenses & Payroll Management | ||
| Activity Log & Audit Trail | ||
| Multi-Branch Support | ||
| User Roles & Permissions | ||
| Advanced Financial Reports (30+) | ||
| Accounting Software Integration | ||
| Backup & Restore Module | ||
| Custom Invoice/Receipt Design | Basic | Fully Customizable |
| Excel Export for Reports |
Which Version is Right for You?
Choose based on your property size and operational complexity
Small to Medium Properties
Small Hotels & Hostels
10-30 room properties focused on quick check-ins and basic revenue tracking
Serviced Apartments
Aparthotels and furnished apartments with simple billing needs
Guesthouses
Budget accommodations with limited staff needing straightforward systems
Seasonal Properties
Tourism-dependent accommodations operating part of the year
Owner-Operated Properties
Hotels managed directly by owners with 1-3 reception staff
Established & Multi-Department Operations
3-5 Star Hotels
Full-service hotels with restaurants, room service, and concierge.
Multi-Branch Hotel Groups
Chains needing consolidated reporting across multiple properties.
Hotels with F&B Operations
Properties managing restaurants, cafes, or multiple outlets.
High-Volume Properties
Busy hotels requiring detailed financial tracking and night audit.
Corporate Management Teams
Hotels with separate departments for accounting, inventory, and payroll.
Ewaa in Action
Clean, intuitive interface designed for hospitality professionals
Real-time occupancy, revenue, and booking insights
Dashboard: See today's arrivals, departures, occupancy rate, and daily revenue at a glance. Bilingual labels switch based on user preference.
Simple booking calendar with drag-and-drop
Reservations: Manage walk-ins, online bookings from Booking.com & Expedia, and group reservations in one unified calendar view.
Tax-compliant receipts in Arabic & English
Invoices: Print professional invoices with your logo, custom footer, and compliance with Jordan's tax requirements. Export to PDF or print directly.
Automated end-of-day closing & financial summary
Night Audit: Full Version only—automatically reconcile daily transactions, post room charges, and generate executive summaries for management review.
Lean, fast, and built for smaller properties
Everything front desk and owners need without the enterprise overhead: quick onboarding, simple billing, and bilingual support baked in.
Best for
- Guesthouses, boutique stays, aparthotels
- Properties with 10–60 keys that want to launch fast
- Teams that need Arabic/English workflows out of the box
What you get
- Reservations, folios, and billing in one click
- Cloud or local install with offline tolerance
- Arabic/English invoices, tax-ready for Jordan
- 1–3 user accounts included, simple room-based pricing
- Email + WhatsApp support during business hours
Enterprise-grade control with local nuance
For multi-branch hotels that need night audit, POS, payroll, inventory, and integrations—backed by Amman-based support and on-site rollout.
Best for
- 3–5 star hotels, resorts, multi-property groups
- Teams that need governance, approvals, and audit trails
- Operations that rely on POS, inventory, and payroll in one hub
What you get
- Night audit automation with discrepancy flags
- Integrated POS, inventory, and payroll with permissions
- Unlimited users, multi-branch support, dedicated account manager
- On-site installation, training, and 14-minute SLA support
- Custom integrations and data migration if needed
Simple, Transparent Pricing
Choose the plan that fits your property—no hidden fees, no surprises
Minimally Priced
Monthly subscription
Contact for Pricing
Based on room count- All core reservation features
- 1-3 user accounts included
- Arabic & English support
- Email support during business hours
- Cloud or local installation
- Free updates for subscription period
Enterprise Pricing
Annual license or monthly plan
Custom Quote
+ Optional setup fee- All features from Light version
- Night audit, POS, inventory, payroll
- Unlimited user accounts
- Multi-branch support available
- Priority technical support (14 min SLA)
- On-site installation & training
- Dedicated account manager
- Custom integrations if needed
All plans include Jordan tax compliance and Arabic invoice templates
Local support team based in Amman available GMT+2 to GMT+3
Frequently Asked Questions
Everything you need to know about Ewaa
How is Ewaa installed?
Ewaa offers two deployment options: cloud-based (accessible from any device with internet) or local installation on your hotel's computers. Our team handles the entire setup process, configures your rooms,rates, and settings, and provides staff training.
Is Ewaa cloud-based or installed locally?
You choose! Cloud deployment means your data is hosted securely online and accessible anywhere. Local installation means Ewaa runs on your property's server/computers and works even without internet. We recommend cloud for small properties and local for larger hotels with stable IT infrastructure.
What kind of support do you provide?
All Ewaa customers receive email and phone support during business hours (GMT+2 to GMT+3). Full Version customers get priority support with 14-minute average response time, WhatsApp support, and access to our Amman-based technical team for urgent issues.
Do you provide training for our staff?
Yes! Every Ewaa installation includes initial training for your reception and management staff. Training is conducted in Arabic or English (or both) and covers reservations, check-in/check-out, invoicing, and reporting. Full Version customers receive extended training on advanced modules like POS and inventory.
Is Ewaa compliant with Jordanian tax laws?
Yes! Ewaa invoices are designed to meet Jordanian tax requirements, including proper VAT/sales tax display, sequential numbering, and bilingual formatting. You can customize invoices with your hotel logo, tax ID, and footer information while maintaining compliance.
Does Ewaa support both Arabic and English?
Yes, the entire system is fully bilingual. Users can switch between Arabic and English interfaces, and invoices/receipts can be printed in either language. Guest names and notes support Arabic characters. This makes Ewaa ideal for properties serving both local and international guests.
Ready to Simplify Your Hotel Operations?
Join hotels across Jordan who trust Ewaa to manage reservations, billing, and operations. Whether you're starting small or running a full-service property, we have a solution for you.
Start with Ewaa Light
Perfect for small properties looking for essential management tools
Get Started with LightRequest Full Version Demo
See advanced features in action with a personalized walkthrough
Book Your DemoSee the platform in action in under 90 seconds
Preview the modules your team uses every day before you book a live demo.
Live KPIs & action center
Occupancy, ADR, RevPAR, arrivals/departures, pending payments, and alerts at a glance.
Night run with guardrails
Guided checklist, discrepancy flags, and report exports with timestamps and audit trail.
Color-coded room grid
Tap-to-update statuses, assign attendants, attach notes/photos, and view OOO rooms instantly.
Estimate your uplift in 30 seconds
Use quick inputs to see potential monthly revenue lift and hours saved with Ewaa.
- Based on rooms, occupancy, ADR, and expected uplift.
- Adds time-saved value for automation gains.
- Share results with stakeholders before booking a demo.